About Ordering and Shipping
Thank you for shopping at Menucha Publishers Online. If you have any questions, comments, or concerns about your order, please contact us immediately at firstname.lastname@example.org. Your question and/or issue will be thoroughly addressed within 48 hours.
- After you have placed your order, you will immediately receive a confirmation email with your order information and delivery status.
- OVERNIGHT OR FAST SHIPPING: Standard delivery: all web orders are ONLY shipped via media mail or airmail (see below for delivery schedules). Customers who wish to send their orders via overnight and/or fast shipping need to contact us at email@example.com to request this special service, and will need to give specific details regarding the exact date the order must be delivered by. Customers will then be notified if we will be able to fulfill the request. Note that we do not guarantee delivery date - delivery dates are subject to the service/guidelines offered by the delivery company.
- Please note that web orders are filled and shipped based on the stock we have in our our different warehouses. If to complete your order we need to ship from two different warehouse locations, we reserve the right to notify you that in order to complete your order, you will need to allow at least an extra week for delivery. If you choose not to wait the extra time, you can request to change your order and you will be reimbursed accordingly.
- During sales, giveaways, or special promotions, the sales, discounts, and offers are only offered on books that are in stock during the time of the sale. If a book(s) is out of stock during the sale period, you will be notified via email if you would like to change your order.
- Books shipped to the USA: All books are sent via media mail to the shipping address indicated. Unless otherwise indicated, please allow a min. of 5 business days for delivery.
- Menucha Publishers is not responsible for import duties imposed by countries where books are shipped.
Shipping cost to U.S.A.:
Free Media Mail shipping on orders over $25 to U.S.A. addresses.
Free fedex shipping to U.S.A addresses on orders over $80.